2-Year Warranty Support

AERZY 2-Year Warranty Support

AERZY products supported on this site are covered by a 2-year warranty from the original purchase date.

For warranty assistance, please prepare:

  • Amazon order number
  • Product model
  • Product color
  • ASIN
  • A short description of the issue
  • Photos or video when helpful

Warranty coverage does not apply to misuse, unauthorized repair or modification, commercial use, normal wear of wearable parts, external damage, or damage caused by use that does not follow the product instructions.

Contact Support for Warranty Assistance


AERZY Customer Support
Email: aerzy_service@outlook.com
Contact us anytime. Our support team will respond within 12 hours.