HQ-JS2326 Support

HQ-JS2326 Customer Support

Supported ASINs: B0HFZJSZMQ (White) · B0HFZR74TQ (Black)

Use this page for setup help, user manual guidance, troubleshooting, warranty assistance, and direct support for your AERZY HQ-JS2326 humidifier.

Quick Start

  1. Place the humidifier on a firm, flat, level surface.
  2. Install the mist tube securely.
  3. Add water according to the user manual and do not overfill.
  4. Connect power and turn on the unit.
  5. Adjust mist output and target humidity as needed.

Common Help Topics

  • Humidifier not turning on
  • No mist or low mist
  • Water leakage
  • Humidity setting questions
  • Wi-Fi / app connection
  • Cleaning and maintenance

Important Aroma Oil Note

Add essential oil only to the aroma pad. Do not add essential oil into the water tank or other parts.

View Troubleshooting Guide · User Manuals · 2-Year Warranty


AERZY Customer Support
Email: aerzy_service@outlook.com
Contact us anytime. Our support team will respond within 12 hours.